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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Paris Renee

April 9, 2026

5  out of  5
rating by Paris Renee
"I’ve had a great experience with State Farm. Their rates are affordable, and I feel like I’m getting real value for what I pay. The sign-up process was quick and easy, and their customer service has been helpful and responsive whenever I’ve had questions. I especially appreciate how smooth the claims process is—they handle everything efficiently and keep you updated. It gives me peace of mind knowing I’m covered by a company that’s reliable and actually cares about its customers. I would definitely recommend them to anyone looking for dependable car insurance."
We responded:
"Thank you so much for the 5-star rating, Paris! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Cynthia Reed

April 8, 2026

5  out of  5
rating by Cynthia Reed
"Lauren is a god-send. She has been wonderful from start to finish with all of my life changes. All follow up, policy needs, and service has been above standard. She is a keeper."
We responded:
"We are grateful for your 5-star review, Cynthia! Thanks for taking a moment to share your positive rating of State Farm Agent Tammy Kelly’s Team here in Sumter . "
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B R McElveen

April 7, 2026

5  out of  5
rating by B R McElveen
"Tinesia, is an agent of Tammy Kelly's State Farm. She is EXTREMELY PROFESSIONAL as well as Sweet, Patient, Knowledgeable and Accommodating. She answered ALL of my questions and helped me immensely. My family has been a customer of Tammy's agency FOREVER, so we never get anything less than perfection from here Licensed Agents , such as my dear Tinesia. So if you are in need of a great insurance, agency & wonderful agents this is definitely the PLACE for you. STILL PROFESSIONAL, DOWN TO EARTH & feels like HOME. Then this is where you need to be. THANK YOU TINESIA🙏🏾."
We responded:
"B, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Tammy Kelly’s Team—we are always here to help!"
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Brittany Gibbs

March 31, 2026

5  out of  5
rating by Brittany Gibbs
"Tinesia Washington was so warm and welcoming the moment I walked into her office to switch insurance companies. She was extremely personable, knowledgeable, and caring. I initially went in to switch insurances but left out with a new insurance plan AND life insurance — something I didn’t consider since I just transitioned from active duty. Thank you, Tinesia!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Bernice Harris

March 17, 2026

5  out of  5
rating by Bernice Harris
"Ms. Tinesia, it has been a pleasure working with you. I thank God for all the work you did assisting me to obtain automobile and home insurance at such reasonable rates. You insured me that you could definitely get me better rates than I currently was paying, and you surely did. Additionally, you were also able to offer me better deductibles and better rental rates. I am truly well pleased. Thank you so much for your professionalism and patience. God bless! Ms. Harris"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Tammy Kelly’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Will Micks

March 9, 2026

5  out of  5
rating by Will Micks
"I love Tammy Kelly's state farm.the staff and customer service is one of a kind, they are so caring about your situation.. definitely treat you like family.. I love them !!!!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Embry Gibson

March 6, 2026

5  out of  5
rating by Embry Gibson
"Tinesia was very helpful, knowledgeable, and informative! She genuinely did everything she could to answer any questions I had and made sure the prices quoted were the actual prices I paid. Thank you so much Tinesia!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Sumter to know that you had such a wonderful experience with us here on State Farm Agent Tammy Kelly’s Team."
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Felicia Martin

March 4, 2026

5  out of  5
rating by Felicia Martin
"amazing customer service!! Tinesia and Serena were just amazing!! the whole office just amazing"
We responded:
"Felicia, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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M Janean Wilson

February 27, 2026

5  out of  5
rating by M Janean Wilson
"I spoke with both Sonya and Serena and the customer service was beyond phenomenal! They both ensured my request was handled completely and accurately while speaking to me as if i was their only customer! If you are in the area and need insurance, PLEASE give them a call!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Tammy Kelly’s Team here in Sumter . "
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Brian Jones

February 6, 2026

5  out of  5
rating by Brian Jones
"I would like to thank Teneshia for her amazing personality and excellent customer service. She was very helpful and knowledgeable about my situation. I will definitely recommend her."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Tammy Kelly’s Team. "
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Cassy Jones

February 6, 2026

5  out of  5
rating by Cassy Jones
"I had a truly welcoming and great experience working with Ms. Tinesia, State Farm Agt. My situation around the property and family details was a bit complicated, but she handled everything with total professionalism and patience. What stood out most was her patience and how nonjudgmental and down to earth she was through the whole process. She explained things clearly, kept it real, and made something that could’ve been stressful feel easy and manageable for me. It’s not often you’re on a call with an insurance Agt. this knowledgeable and patient, especially when you’re trying establish insurance on a property you co-own but weren’t even originally listed on. The family dynamics were complicated, and she handled it like a pro! I’m really grateful for her help and support during this process. 10/10 Would absolutely recommend Ms. Tinesia!!! As well as Ms.Tammy! -Cassy L. Jones 2/5/26"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Sumter to know that you had such a wonderful experience with us here on State Farm Agent Tammy Kelly’s Team."
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Jessica Cato

January 29, 2026

5  out of  5
rating by Jessica Cato
"Tammy Kelly is the absolute best!!! She helped me save money on my car insurance . She explained everything with care and understanding. She has a customer for life."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Miss Prattis

January 15, 2026

5  out of  5
rating by Miss Prattis
"I had an exceptional experience working with Tinesia! She truly went above and beyond the call of duty to ensure I received the best possible policy. I am so grateful for her kindness and the incredible patience she showed throughout the process. Highly recommended!!"
We responded:
"Miss Prattis, thanks so much for your feedback. I will share with Tinesia. I am excited to have you aboard. Take care,Tammy"
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Rasheedah Ramsey

January 12, 2026

5  out of  5
rating by Rasheedah Ramsey
"Great customer service. Shout out to Tinesia Washington"
We responded:
"Rasheedah, wonderful new and feedback. I appreciate you sharing with Tinesia. She is an asset to our team. I am looking forward to us building a life long relationship with helping your family. Thanks again ,Tammy"
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patrina washington

January 9, 2026

5  out of  5
rating by patrina washington
"Sonya Lacey , wonder services she worked on for me.She needs five stars 🌟."
We responded:
"Patrina, Thanks for sharing your feedback. I appreciate all Sonya does for our team also. Thanks again for being a valued customer. Take care Tammy"
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Ayanna Tyler

December 26, 2025

5  out of  5
rating by Ayanna Tyler
"I absolutely love working with Tammy Kelly State Farm. Every person I’ve interacted with has been incredibly helpful, including Mrs. Kelly herself. Today, I had a time-sensitive issue, and Sonja took amazing care of me. She went above and beyond to ensure I had all the correct paperwork and information needed for a business arrangement. I truly felt a weight lifted off my shoulders. Her kindness and dedication did not go unnoticed. If I could give 10 stars, I would. Thank you so much, Sonja!"
We responded:
"Ayanna, it’s our pleasure to help you manage your risk. We will always have your needs at the forefront. I am also so grateful for Sonya See you soon"
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Adele Mont

December 4, 2025

5  out of  5
rating by Adele Mont
"I would like to thank the young lady from Tammy Kelly’s office to for her assistance this morning. She was pleasant helpful and understanding. thank you"
We responded:
"Adele Thank you so much for sharing . We are here to help you . Happy Holidays Tammy"
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Shalamar Cusack

November 19, 2025

5  out of  5
rating by Shalamar Cusack
"Thank you Sonya with Tammy Kelly State Farm for the amazing service for me and my family. We really appreciate you for your patience and kindness. Sonya walked each one of us through the process. We appreciate you!"
We responded:
"Shalamar thanks for the feedback . Sonya is a very dedicated member of our team. We are looking forward to helping you Take care Tammy"
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Joan D Hampton

November 4, 2025

5  out of  5
rating by Joan D Hampton
"Friendly Staff and Great Customer Service!"
We responded:
"Joan Thank you so much for allowing us to help you . We are committed to serving you Take care Tammy It our pleasure to serve you Take care Thanks Tammy "
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H P

October 30, 2025

5  out of  5
rating by H P
"My father passed away in a different state and had a State Farm life insurance policy with another agent. That agent worked with this office that was local to me in order to complete all of the documents for the policy. Serena assisted me and was very friendly and helpful as we completed everything together. It was nice to be treated like a customer of theirs, even though I was not. I would definitely recommend them to anyone and would consider them in the future myself for any insurance needs."
We responded:
"Hp Thank you for sharing . It’s our pleasure to assist you during the difficult time . Serena is truly an asset to our team Take care Tammy"
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John Jenkins

October 22, 2025

5  out of  5
rating by John Jenkins
"Felt very welcomed and it Great experience ☺️ State farm is the Best 😁"
We responded:
"John thanks so much for your feedback . It is our pleasure to help you . I am looking forward to seeing you soon . be blessed Tammy"
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Joe Lawson

October 15, 2025

5  out of  5
rating by Joe Lawson
"Ms. Tinesia was great and saved me a lot of money on my car, home and life insurance. I would recommend her to anyone."
We responded:
"Joe,It’s our pleasure to customize your coverage. I am so happy that Tinesia connected with you Joe. We appreciate you giving us this opportunity, Have a wonderful day. ..take care Tammy"
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Terry Johnson

October 15, 2025

5  out of  5
rating by Terry Johnson
"Tinesia great help"
We responded:
"Terry , Thanks so much . We appreciate you allowing us to help you. Tinesia and our team is here for you and we don’t take you for granted. Have a wonderful day …take care Tammy"
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Veronica Wheeler

October 14, 2025

5  out of  5
rating by Veronica Wheeler
"Yes, Mrs Tinesia help me out really really good. I had no idea what I was doing, but she took her time to help me make sure I understood it everything clearly."
We responded:
"Veronica Thanks so much for sharing. We are so happy to have you in our family .Tinesia will take care of you take care Tammy"
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Crystal Martino

October 14, 2025

5  out of  5
rating by Crystal Martino
"I love them they are very good at getting me the coverage that I want."
We responded:
"Crystal thanks so much for sharing your experience. We appreciate you so much Take care Tammy"