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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sylvia Christian-James

November 25, 2024

5  out of  5
rating by Sylvia Christian-James
"Tammy Kelly's office is phenomenal! This is my first claim and Tammy was so very responsive. Lawrence was great and helped me at every turn. I have called the office with questions and Serena too is very helpful. I thank them and you can't do better than Tammy Kelly's State Farm in Sumter. Sylvia Christian-James"
We responded:
"Sylvia Thanks so much for your feedback This means so much ;we appreciate your business Thanks Tammy "
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Ann Myers

November 25, 2024

5  out of  5
rating by Ann Myers
"Just love Tammy Kelly Insurance. Agents and customer service reps are very helpful and friendly."
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Nancy Archie

November 25, 2024

5  out of  5
rating by Nancy Archie
"State farm are nice helpful concern about your needs always patient they ask question about your needs and most of all they will not let you leave until they no you're ok .I would not leave state farm....those guys rock!!!"
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Willana Green

November 21, 2024

5  out of  5
rating by Willana Green
"Subject: Outstanding Customer Service I wanted to take a moment to commend Victoria Clonmell for her exceptional customer service. She was incredibly kind and courteous throughout our interaction. While the old adage "the customer is always right" often sets the tone when conducting business, Victoria tactfully explained where I had gone wrong in my recent billing statement and provided clear, actionable steps to resolve the issue. Her approach was both respectful and informative, leaving me with a thorough understanding and complete confidence in how to move forward. Victoria’s ability to balance empathy with expertise is a true asset to your team. Please extend my gratitude to her for turning what could have been a frustrating experience into a constructive one. Thank you Tammy Kelly State Farm and Victoria!! Willana"
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Temisha H Budden

November 16, 2024

5  out of  5
rating by Temisha H Budden
"Great experience working with Sonya to determine a reasonable homeowners quote. Sonya was patient, courteous, and listened to my needs. She worked hard to find the best options and available discounts for my plan."
We responded:
"Temisha . thank you for the wonderful review. I am so glad Sonya was able to help . You know we are here for you and family blessings and Peace Tammy"
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Johanne Hodge

November 12, 2024

5  out of  5
rating by Johanne Hodge
"The staff is very respectable. Very nice and kind I'm Grateful for doing business with these guys. Thank y'all"
We responded:
"Johanne thank you for the wonderful review . I am looking for to helping you navigate your protection plans . be blessed Tammy"
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Angel Walker

November 12, 2024

5  out of  5
rating by Angel Walker
"Sonya made sure to inform me of my account information , She empathized with me throughout our conversation. She definitely showed great customer service , Truly a wonderful state farm agent ."
We responded:
"Angel thanks so much for providing feedback on your experience Angel thanks for your feedback a Angel thanks so much We appreciate your business and the opportunity to provide service. Sonya is the epitome of a good neighbor blessings and peace Tammy "
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David Quick

November 12, 2024

5  out of  5
rating by David Quick
"Serena is the best. She is very proactive and friendly. Thank you Tammy kelly, for the great service."
We responded:
"David thanks for your feedback. Serena is awesome . we appreciate your business and the opportunity to serve you blessings and peace Tammy"
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Growing up as Acres

November 12, 2024

5  out of  5
rating by Growing up as Acres
"Awesome experience"
We responded:
"Thanks for sharing your experience with our office .i am honored for the opportunity to help you blessings and peace Tammy"
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Michael Alston

November 11, 2024

5  out of  5
rating by Michael Alston
"Great Help by Alexus❤️"
We responded:
"Michael Thanks so much for sharing such a wonderful review. i appreciate the opportunity to serve you be blessed Tammy"
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ELIJAH BURGESS

November 11, 2024

5  out of  5
rating by ELIJAH BURGESS
"Very dependable agency and willing to work with you!"
We responded:
"Mr Burgess thanks so much for your feedback. We are honored to to help your family. blessings and peace Tammy"
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Betty Lamb

November 8, 2024

5  out of  5
rating by Betty Lamb
"Tammy Kelly and her agents are nice and very helpful. I've been with her office for many years because of the excellent and cordial service I receive. They are not only my agents, but also like family."
We responded:
"Betty Thank you so much gor sharing ! I feel the same way sister from another Mother . It's my pleasure to help and take care of you and my lowcountry brother from another Mother blessings and peace "
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Alice Drakeford

October 16, 2024

5  out of  5
rating by Alice Drakeford
"I enjoy a very good experience excellent with Tammy Kelly and alexus and claims team"
We responded:
"Alice thanks so much for sharing your experience with Alexus It means a lot and we enjoy working with you . Blessings and Peace Tammy"
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Evelyn Dixon

September 24, 2024

5  out of  5
rating by Evelyn Dixon
"Love Tammy Kelly everyone is so sweet, and professional! My girl Alexis takes care of me all the time! Best treatment there ! Any problems or question I have they never hesitate to fix them!"
We responded:
"Evelyn thank you for sharing your experience with us . I appreciate your feedback blessings and peace Tammy"
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Arnease Brown

August 15, 2024

5  out of  5
rating by Arnease Brown
"Everyone is friendly, professional, and attentive to your needs and proactive in handling any issues that may arise. Highly recommend!"
We responded:
"Arnease, Thanks so much for sharing your experience with our office. It's our goal to exceed your expectations. Blessings and Peace,Tammy"
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DAISEY RICHARDSON

July 31, 2024

5  out of  5
rating by DAISEY RICHARDSON
"Very professional and helpful!"
We responded:
"Daisy Thank you so much for sharing your experience. I am looking forward connecting with you soon . Peace and blessings Tammy"
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hadiza parson

July 22, 2024

5  out of  5
rating by hadiza parson
"Today I spoke with Lawrence and he was very patient with me and answered ALL of my questions. I’ve know Mrs. Tammy for a few years, and decided to switch to her to be my insurance agent. I can truly say I’ve been satisfied since making that switch. They call to see if you’re interested in any offers that they have-and don’t pressure you- they are very kind, and they also send out cards for the holidays- even your birthday (I am BIG about my birthday lol). Call today, you won’t be disappointed!!!"
We responded:
"Hadiza Thank you so much for sharing your experience. Lawrence is an asset to our team ; and we are excited to be here for you Peace&Blessings Tammy"
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Lamont Garner

July 10, 2024

5  out of  5
rating by Lamont Garner
"Tammy Kelly State farm insurance is the best in our area,they made my process so easy they even called and check on you to make sure my claim was taken care of,this is definitely what you want from a car insurance agency,and they are very very professional.....thanks State farm"
We responded:
"Lamont thank you so much for sharing your experience. We really appreciate you Peace & blessings Tammy "
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Michael Sumpter

June 12, 2024

5  out of  5
rating by Michael Sumpter
"quality service by agent."
We responded:
"Thanks so much for sharing your experience . I look forward to working with you . Peace and blessings Tammy"
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Marissa White

June 12, 2024

5  out of  5
rating by Marissa White
"Love Lawrence !!!!! Highly Recommend!!!!!"
We responded:
"Thank you so much for sharing your experience with our office . Lawrence is amazing "
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Ronnie

June 12, 2024

5  out of  5
rating by Ronnie
"My agent was very helpful. I really appreciated him. He really helped me out a whole lot. Thank you for that my brother."
We responded:
"Ronnie Thanks again for sharing your experience . We appreciate your business .Peace and blessings Tammy"
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Who's Asking

June 8, 2024

1  out of  5
rating by Who's Asking
"I find it hard to believe an office so unprofessional is still in business. I received a check Friday evening, refunding the insurance on my house, without the benefit of a phone call, email or text. I can't even imagine how uncommunicative they must be when a client needs to file a claim. I was able to get some information from the main State Farm number as to why the policy has been cancelled but only after insisting that I was not willing to wait until Monday for an explanation from the office that didn't even give me a courtesy phone call with a heads-up. They have single handedly ensured I'll never consider doing business with State Farm again. If no stars was an option I would have chosen that. I think one star is more than they deserve."
We responded:
"Hello I have checked and have not find any record of this event . Just let me know if I can help in the future . Follow up response . Hello , I am so sorry to hear of this . Our goal is to deliver remarkable service and to exceed your expectation . Please share your contact information so I can review. your situation personally. I do value your feedback. Blessings and peace Tammy "
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Jamie Silva

May 8, 2024

5  out of  5
rating by Jamie Silva
"Solid customer service. Never had any problems and communication has been great. We use for home and auto."
We responded:
"Jamie Thanks so much for sharing your experience. I really appreciate your business Peace & Blessings Tammy "
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Johnnell Colclough

May 8, 2024

5  out of  5
rating by Johnnell Colclough
"Knowledgeable. Was able to provide all information needed in a professional manner"
We responded:
"Johnnell Thank you for your business and sharing your experience Peace & blessings Tammy"
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Frank Tedesco

May 7, 2024

5  out of  5
rating by Frank Tedesco
"Happy with the service"
We responded:
"Frank Thanks so much for your feedback ... enjoy you day Tammy"